Easy VOIP Calling for a Small Business
Did your company had to transition immediately to WFH?
Are you now in a disadvantage because you had your small business phone system all set up but now it does not work when everyone is at home or it gets quite expensive?
Here is the solution that has worked the best for me over the years, using Skype Manager—which does not involve any setup and has a reduced cost. You just need to install Skype, which runs in a computer in pretty much any OS, tablet, iOS, Android… you name it.
Here’s my business case. I own a support center that provides support to a tech company.
We are in Costa Rica, their customers are in the US and Canada.
When I was asked to implement the phone system I had several options which included setting up an Asterisk central or looking for other solutions.
I had tried Asterisk before but it had several drawbacks.
So what I did is use Skype Manager to invite the collaborators, assigned them a subscription so that they can make calls and, assigned them a land line to receive calls.
You can allocate credit in case they are calling an area not covered by their subscription, you can allocate a Live Chat button if you want to, or Skype Connect in case you need to integrate with an existing SIP-enabled PBX.
You have very good control of how you spend your money.
And there are plans for everywhere.
Each plan even has multiple options tailed to your needs.
The cost savings, easy setup, and control are amazing.
I know, there are newer options like RingCentral or others that provide good functionality.
But this one worked for me, and it gets the job done.
Hope it helps.