UX Some love to the uninstall screen

by Xavier Comments: 0

Granted that:
– Deadlines are usually very tight in software
– No one likes the idea of their software being uninstalled
– It is 2007 or 2008
– But doesn’t the Microsoft SQL Server team have someone that can spend 5 minutes making the uninstall screen look a tiny bit better?

removesql

UX Terms of Agreement and the devil is in the details

by Xavier Comments: 0

No one reads the terms of agreement… ever… I think. But in any case, how hard is it to provide the user with a decently sized reading area? And one last thing… who still uses dial up?

termsnet4

Mass email marketing – If you do it, put some real effort on it!

by Xavier Comments: 0

I received this today. They didn’t even bother to get the name or names of my applications. This shouts “mass email marketing we don’t care about you, just buy something from us!”

And didn’t Apple Dev Portal just got hacked last Thursday? Did they get my info from there?

network

Selective pricing in Expedia

by Xavier Comments: 0

For those who check prices in Expedia, make sure you log in from a location that is not too expensive. This is from the same computer, same dates, at the same time but from two different IPs, one in Europe and one in the US. Almost three times more expensive!

Or if you want to vacation and you live in Europe (or UK), look for a local destination or ask a friend from another less expensive location to pay for your hotel!

selectivepricing

Windows 8 Folders

by Xavier Comments: 0

Dear Microsoft,

With Windows 8 I believe you tried to get a one size fits all product out too fast. There are things that instead of enhancing user experience, they degrade it.

One example is the Start screen. As you can see there is a bunch of crap that I don’t (nor will ever) use. Please bring in the capability to add folders.

This would have been prevented if you learned from experience. The only thing you needed is one of the people that worked in the design team to be an iPhone user. Remember how the initial versions of iPhone did not have folders and they later added this functionality? Well, just do the same.

win8

Sincerely,
Sometimes Frustrated User

How I like to provide feedback – Fitbit vs Microsoft

by Xavier Comments: 0

Have you ever taken one of those surveys that Microsoft presents you from time to time? Who comes up with these surveys?!1?!1?!1?! (one oneado for those who understand!)

If you take a survey from MS it is something like this:

“The following survey consists of 12325 questions that all look the same, it will take you about 3 hours and we are not so sure we will take your response too seriously, we will just average it with the rest. Thanks for all the fish!”

I know that asking a bazillion 1 to 10 questions makes the survey easier to grade and come up with averages and all sorts of charts, complexity all around which makes these people feel important. But it forgets the most important thing, the customer.

When you have a survey, focus on the customer and leave it an open response with perhaps just a few options. Let your customer tell you their experience and either you or hire people to analyze the response and file them accordingly.

I just took Fitbit’s support survey and loved it. Simple, focus on the customer, open answer. Let your customer provide you with the info you need and do the hard work on your end! You will get more of what you need.

fitbit

Also Kudos to Fitbit on their support, it was great and so its their product.

Obtain your locked iPhone’s UUID without iTunes

by Xavier Comments: 0

So I installed iOS 7 in my brother’s iPhone today. I had his iPhone 4 registered properly but I forgot this is a new phone. So now I have:
– A phone that is locked
– I don’t my Mac at hand, only Windows machines
– It is a pretty boring drive at 10 pm and I can’t leave him several days without a phone

Tadaaaaaaaaaa. Get it from the device manager. Just one word of advice, it NEEDS to be typed in developer.apple.com in all lower case. If you write it in upper case it will not be recognized.

It is the last string in Device Instance Path

uuidobtain

Hello iOS 7!
IMG_0001

Install iOS 7 – How to extract the ipsw from dmg file

by Xavier Comments: 0

iOS 7 is out. I need to give it a try, even though some people say you shouldn’t mainly because it is beta as this post from cult of mac says –> http://www.cultofmac.com/231392/why-you-probably-shouldnt-install-ios-7-right-now-opinion/

In any case this guy says you can downgrade: http://www.idownloadblog.com/2013/06/11/how-to-downgrade-ios-7-to-ios-6-1-3/

But let’s cut to the chase. I downloaded the software from developer.apple.com – you need a dev account for that. And so I have the dmg file in desktop. I go to iTunes now and it doesn’t let me select the dmg file. Crap I forgot that #1 the ipsw is inside the dmg file, #2 my Mac Book Pro is at work and #3 I don’t want to wait for tomorrow as I only have Windows on this side of the city.

Solution:

Download Power Iso (http://www.poweriso.com/) and open the dmg file. The dmg file is just like a zip file in logical terms, extract the ipsw and install from iTunes.
dmgtoipsw

Voila! iOS 7 installed and I am ready to suffer bugs, bad battery life and everything that comes with a beta!

Banco Nacional = Usabilidad 0

by Xavier Comments: 0

La pagina del Banco Nacional esta diseñada para ser tan inusable… es para proteger su dinero!

Es increible que haya un lapso entre ingresar una cuenta para hacer transferencia y poder hacer la transferencia. La gente tiene prisa, tiene que trabajar, tiene que seguir adelante y una transferencia hacerla de inmediato y no en dos pasos.

Esto es como hacer fila pero virtualmente. Es simplemente tonto!

(Si yo se que van a decir que es una medida de seguridad, como la vara de Java de la entrada y la tontera de cambiar de clave a cada rato. Con el token es la mejor medida de seguridad y con alertas de transferencias como el BAC. Aprendan de los que si saben hacer las cosas bien – LAFISE tambien te estoy viendo…)

pies

This configuration section cannot be used at this path. This happens when the section is locked at a parent level

by Xavier Comments: 0

Say what?

I got this error and was pretty much clueless. It is under Windows Server 2012 and it didn’t occur in 2008

HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.

Detailed Error Information:
Module IIS Web Core
Notification BeginRequest
Handler Not yet determined
Error Code 0x80070021
Config Error This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".
Config File \\?\C:\myapp\web.config
Requested URL https://localhost:443/api/v1/Login
Physical Path C:\myapp\api\v1\login
Logon Method Not yet determined
Logon User Not yet determined

Config Source:
90: < /modules >
91: < handlers >
92: < remove name="ExtensionlessUrlHandler-ISAPI-4.0_32bit" / >

More Information:
This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.
View more information »

How did I solve it?

Add Application Development from the Features! Remember to add the 4.5 stuff if you need it
appdev

And then do the following in a command prompt, if required. Update to Allow on the handlers and modules section in C:\Windows\System32\inetsrv\config\applicationHost.config and remember to open as administrator

< section name="handlers" overrideModeDefault="Allow" / >
< section name="modules" allowDefinition="MachineToApplication" overrideModeDefault="Allow" / >